Contact Us

We enable people discover joy through movement.

Contact us

🔴Service by Email: Amy@duotts.com

🔴Service by Email: Amy@duotts.com

🟢Service by Email: Miya@duotts.com

🔴Technical Support in Polish: +48 789 709 103

🟢Technical Support in French: +33 7 68 12 17 08

🟡Technical Support in Czech: +421 948 787 004

🟣Technical Support in Slovak: +421 948 787 004

🔴Technical Support in China : +86 13012818677

⚠️ Note:

  • Fees and service quality for services must be confirmed directly with the service provider.


For official after-sales support (e.g., warranty repairs), Please contact our customer service team below.

Attention: Due to high demand, response times are slower than usual. Please be patient as we work to address your request as quickly as possible.

Our customer care team is available Monday through Friday from 8:00 am to 5:00 pm PST to handle all email inquiries submitted via the form below.

To claim your warranty, you will need to provide visual evidence of the defect (photos and videos) as well as the purchase platform and order number. Please send this along with a text message to our Email address :

amy@duotts​​.com.(After-sales Email)

Support E-mail: miya@duotts.com
Business E-mail: stella@duotts.com